Wool & Shaggy Rugs Shedding Disclaimer

• Every wool rug will shed — this is completely normal and expected.
• Shedding reduces over time, usually after 20–25 vacuuming sessions.
• Some rugs may continue to shed throughout their lifespan depending on pile and fibre type.
• Wool, sheepskin, and deep-pile shaggy rugs naturally shed loose fibres — this is not a fault.

• Shedding is Expected: The amount of shedding lessens with time and use; loose fibres are natural for these materials.
• This is not a manufacturing flaw but a normal characteristic of wool and genuine sheepskin.
• We cannot accept returns solely for shedding — it is part of the natural behaviour of fibre rugs.
• If shedding concerns you, consider a synthetic rug for a low-maintenance option.

• We clearly state in each product description when a rug is woollen and prone to shedding.
• Please review this carefully before ordering.
• Ensure you have read our disclaimers covering colour/design, shedding, handmade imperfections, and warranty policies.

• Hand-Made Rugs Disclaimer
• Product Colour & Design Disclaimer
• Wool & Shaggy Rugs Shedding Disclaimer
• Rug Warranty & Defects Policy

• Shaggy Rugs & Shedding: Deep-pile rugs naturally shed fibres and may flatten with time — this is not a defect.
• High-pile rugs (4 cm +) are more prone to matting and shedding (e.g. Montana, Polar, Sierra 9000, Extravagance, Plush, Barnaby).
• Sprouting / Pilling: Stray longer strands are normal; trim gently with scissors (avoid pulling).
• Durability: Shedding does not reduce lifespan — even high-pile wool rugs remain robust.

• Durability: Shedding has no effect on structural integrity.
• New Rug Odour: A temporary scent may appear due to production compounds — it will fade.
• Wool rugs can have a natural, earthy scent that dissipates with time and airflow.

Rug Love provides detailed colour breakdowns and real-home visuals via our AR Rug Visualizer, helping you choose confidently.

• Shedding and mild odour are normal natural-fibre characteristics.
• Awareness of these traits ensures satisfaction with your purchase.
• If low-maintenance is preferred, synthetic rugs offer a consistent option.
• If these points do not align with your expectations, please refrain from ordering.

• Please review our Shedding Disclaimer in the Help Centre before ordering.
• Thank you for choosing Rug Love!

We respond within 3 business hours.