Hand-Made Rugs Disclaimer
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INFO
Hand-Made / Jute / Sisal Rugs Disclaimer
- Each handmade rug is unique, with natural variations known as “Abrash”.
- Variations may include changes in colour, design, size, pattern, yarn, stitching and texture.
- Natural fibre loss, shedding, occasional mixed-colour yarns and loose threads are expected and add character.
- If uniformity and perfection are your priority, hand-made or natural jute rugs may not be ideal.
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DETAILS
Characteristics of Hand-Made, Jute & Sisal Rugs
- Hand-made rugs: expect natural variation (“Abrash”) in colour, design, size, pattern, yarn, stitching and texture.
- Some shedding and stray fibres are normal; rogue fibres can be trimmed with scissors (do not pull).
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AGREEMENT
Customer Agreement
- If uniformity and consistency are important, machine-made synthetics may suit you better.
- Exchanged items will still have their own natural variations.
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GUIDE
Familiarise Yourself with Our Disclaimers
- Shedding: normal and expected in wool rugs; not a manufacturing fault.
- Natural fibre rugs: materials like jute and sisal feature inherent irregularities in weave and shading — that’s their charm.
- All natural grass-fibre rugs are beautifully “perfectly imperfect”.
- Please review our colour & design, wool & shaggy shedding, hand-made imperfections, and warranty & defects pages before ordering.
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COLOUR
Colour & Design Transparency
- We go beyond generic labels — we detail every shade in each rug so you know exactly what you’re buying.
- In-situ photos and our AR visualiser help you preview rugs in real homes before purchasing.
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LINKS
Further Reading
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ODOUR
Odour Considerations
- New rugs (especially those with synthetic latex backing) may have a temporary factory smell; this will fade with time.
- Wool rugs may carry a natural animal-fibre scent — this is normal and temporary.
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