Boho 5402 Cream/Black Rug

Please allow 3-5 working days for delivery during the busy Christmas period.

Tracking information is provided via email and text message We use UPS & Parcel Force, a signature is required for all deliveries

14 days to decide - We offer a 14 day return policy on all rugs providing they are in the condition as purchased and repackaged securely. Please email hello@ruglove.co.uk to inform us of your desire to return an item. You as the customer are responsible for arranging the return and postage costs. We recommend using parcel2go for your return ( link below).

https://www.parcel2go.com/

Your return reference number is simply your order number, please include this with your returned item. Our Returns address is as follows: Rug Love Ltd T/A CW Flooring, 436 Ormskirk Road, Wigan WN5 9DF

Refunds are issued upon inspection of the returned goods. please allow up to 5 working days for the refund to arrive into your bank account. Refunds can only issued using the original payment method. Please check your Klarna and Clearpay account for refunds to these providers. All Faulty returns will be inspected by the manufacturers technical team.

Note - Not all rug stores are UK based, we urge you to check their return policy before purchase.

Please note the stock due date is exactly the same for all UK Rug Stores, No one will have these any sooner than us.

Others choose to display these as in stock then email to inform of the delay, we prefer to be upfront and display any out of stock items as a pre order, to avoid disappointment

We Offer the original 14 Day price match promise for your peace of mind - Even on pre ordered rugs - You wont get it cheaper. Full Stop.

Some rug stores choose to display a lower price then add the VAT/Tax later at checkout, we urge you to check the true price when comparing - With Rug Love the price you see is the price you pay - no added extras.