-17%
Mirage Mineral Modern Abstract Soft Hi-Lo Textured High-Density Pile Cream/Olive Green/Taupe/Charcoal Rug
£89.99
£74.32
You Save: £15.67
 Always Free & Fast Dispatch In 1-2 Days
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£74.32
£89.99
-17%
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Always Free & Fast Dispatch In 1-2 Days
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£122.32
£149.99
-18%
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Always Free & Fast Dispatch In 1-2 Days
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£198.32
£259.99
-24%
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Always Free & Fast Dispatch In 1-2 Days
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£296.32
£419.99
-29%
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The Mirage Mineral Rug embodies the organic elegance of natural stone, combining soft, neutral tones with gentle, flowing veining to create a design that feels both modern and grounded. Its marble-inspired pattern features a subtle blend of cream, taupe, olive, and moss tones, giving the rug a calm yet richly layered character. The 20 mm high-density pile and hi-lo textured surface provide luxurious comfort underfoot while enhancing the sense of depth and natural movement.
Expertly machine-woven in Turkey, this rug is made from a durable blend of 77% polypropylene and 23% polyester, offering a beautifully soft texture, easy maintenance, and long-lasting quality. The result is a stylish yet practical centrepiece, ideal for both contemporary and nature-inspired interiors.
The colours and shades present in this rug include:
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Cream – Dominant background colour, creating a soft and neutral foundation throughout the rug.
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Olive Green – Subtle marbling veins running diagonally, adding a natural mineral-like aesthetic and gentle earthiness.
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Taupe – Lightly blended into the cream base, adding warmth and soft contrast to the pattern.
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Charcoal – Accentuating the veining with darker strokes that mimic natural stone striations, adding visual depth and edge.
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Moss Green – Scattered within the pattern, blending into the taupe and olive areas, offering tonal variation and botanical softness.
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Beige – Softly integrated within the base and edges of the veining, acting as a transition between the cream and darker tones for a balanced, layered look.
The Mirage Mineral Cream, Olive Green & Taupe Rug captures the beauty of weathered stone through its fluid, marbled abstract design. A harmonious palette of Cream, Olive Green, Taupe, Moss Green, Beige, and Charcoal creates a warm yet refined aesthetic. Crafted in Turkey with a 20 mm high-density hi-lo pile, this rug offers plush comfort and textural sophistication. Its polypropylene and polyester blend ensures durability, softness, and easy cleaning, making it perfect for modern living rooms, bedrooms, or natural-toned interiors seeking an elegant organic touch.
| Style | Modern |
| Pattern | Abstract |
| Colour | Cream/Olive Green/Taupe/Charcoal |
| Collection | Mirage |
| Pile Type | Shaggy |
| Pile Height(mm) | 20 |
| Pile Height | |
| Pile Weight Per SQM (kg) | 3.6 |
| Material | |
| Material Composition | 23% Polyester 77% Polyproplene |
| Origin | Turkey |
| Anti-Slip Recommended? | |
| Backing | Jute |
| Construction | Machine Woven |
| Features | Soft Touch, High-Low Pile, Great Value |
| Care Instructions |
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Delivery Information
- Always Free Delivery – No Minimum Spend
- Transparent pricing: what you see is what you pay – no surprises at checkout.
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Dispatch Time
- In-stock orders are dispatched within 1–2 business days (Mon–Fri), excluding public holidays.
- The quoted time frame refers to dispatch, not delivery.
- Couriers do not operate on weekends.
- If your order hasn’t shipped within this timeframe, first check if it’s a pre-order.
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Shipping Locations
- We ship exclusively to Mainland UK and the Scottish Highlands.
- No deliveries to Ireland, Northern Ireland, the Scottish Islands, Channel Islands, or Isle of Man.
- This decision was made due to:
- Items often being declined at export hubs
- Extended delivery delays
- Missing parcels causing customer dissatisfaction
- High costs managing large item returns and faults
- Customers unaware of customs and duty taxes
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Courier Delivery Times
- Deliveries take place Monday–Friday, 8 am–6 pm.
- Exact delivery times cannot be guaranteed.
- On delivery day, couriers usually provide a 1–2 hour window.
- If undelivered, your parcel is automatically rescheduled for the next business day.
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Mis-Delivery
- If marked “delivered” but not received, it’s usually a simple oversight.
- Check common locations:
- Garden, porch, garage, safe place, or behind gates
- With family members or neighbours
- Under instruction left by someone else in your household
- Drivers may leave items safely without signatures.
- Check tracking for names such as “Signed by Smith” or delivery notes left in your post box.
- Verify the delivery address entered at checkout — we ship exactly as provided.
- If still missing, contact support via the chat below. We respond within 3 business hours and can open a courier investigation using GPS, photo, and signature data.
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Rescheduled Deliveries
- If your item isn’t delivered on the scheduled day, no action is needed.
- The courier will automatically re-attempt delivery the next business day.
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Signature Requirement
- Ensure someone is available to sign for delivery.
- The courier provides a 2-hour window.
- For large DX Freight items (tracking codes starting with “L”), the driver will usually call ahead.
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Pre-Orders
- Pre-order due dates are updated hourly on our website.
- You may cancel via your order confirmation page for an instant refund.
- All UK rug retailers share the same supplier network — no store will receive stock earlier.
- Estimated arrival dates may change due to external factors.
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Need Help?
- Initiate Support
- We respond within 3 business hours.
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Pre-Order Information
- Pre-order allows you to reserve upcoming stock before it arrives.
- Expected delivery dates are visible on each product page and updated hourly.
- Once back in stock, your order dispatches automatically – no need to contact us.
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Pre-Order Process
- Monitor expected delivery dates on our site before and after purchase – updated hourly.
- Our quoted timeframe refers to dispatch after stock arrival.
- Once restocked, your rug ships automatically using our standard service.
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Due Dates Apply Universally
- All pre-orders share the same updated due date, regardless of order placement time.
- If a due date changes, it applies to all customers waiting for that rug.
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Shipping Delays
- External events, such as the Red Sea crisis, may extend shipping routes and cause delays.
- We update expected arrival times as soon as suppliers notify us of any changes.
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Live Pre-Order Dates
- We were the first UK rug retailer to offer live, hourly-updated pre-order due dates.
- All UK rug stores source from the same suppliers – no retailer receives stock sooner.
- Our goal is to provide transparency and manage expectations accurately.
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Deposit Option
- You can secure a rug with only a 20% deposit.
- The balance is payable once stock arrives, via any accepted payment method (Klarna, Clearpay, Laybuy, PayPal, etc.).
- The 20% deposit locks in today’s price, even if prices rise later.
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Estimated Arrival Dates
- Arrival dates can fluctuate due to supplier or shipping delays.
- We refresh data hourly with the latest supplier information.
- Dates shown reflect when stock is due to arrive with us, not home delivery date.
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Cancel Your Pre-Order
- You can cancel anytime directly via your order confirmation page.
- Cancellations trigger an instant full refund.
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Fluctuating Dates
- Pre-order dates may change several times before arrival.
- We always display the most recent supplier-confirmed date.
- If changing dates are frustrating, you may prefer to wait until stock is available.
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Delays & Compensation
- We do not offer financial compensation for delays.
- All UK retailers depend on the same supply chain and arrival times.
- If waiting is inconvenient, cancelling for a full refund is always available.
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Need Help?
- Initiate Support
- We respond within 3 business hours.
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Returns Information
- Use our Simple Automated Return Portal to return or exchange your rug — no need to contact us.
- We’re proud to be the first rug store to offer an automated returns process, making your experience simple and seamless.
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14 Days To Decide
- Change your mind? Return within 14 days for a full refund — no reason required.
- Product pages include detailed descriptions and images; if it’s not right, you can still return it within the window.
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Return Portal
- All returns must be submitted via our designated platform to qualify for a refund.
- Portal and policy links appear in every email from us.
- Start here: Return Portal and upload images where relevant.
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Defective Claims
- Select “manufacturing fault” in the portal and upload clear images plus relevant details.
- Tell us your preferred outcome: replacement, refund, or discount.
- Manufacturer collection/inspection may be required; we coordinate everything directly with them.
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Why Our Process Is Simple
- We provide comprehensive guidance (dimensions, weights, couriers, packaging) — not just an address.
- Clear steps reduce hassle and speed up processing.
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Return Terms
- We are an online-only retailer; in-person returns are not accepted — use a courier.
- After we receive your rug, we’ll inspect it and send two emails: receipt acknowledgement and refund confirmation.
- Please allow up to 48 hours post-receipt for processing.
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Refund Process
- Refunds go back to your original payment method.
- Typical bank times: 3–5 business days. For Klarna/ClearPay/Laybuy, check your account with them.
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Return Costs (Guidance)
- Small Rugs & Runners (≤120cm): ~£5.72
- Small Rugs (≤125cm): ~£10.67
- Most Large Rugs (160–199cm length): ~£22.80
- Extra Large (200×290), Super Plush, Oversized 240cm+: ~£38.68–£44.72
- Figures are guidance and can vary. Remote/Highlands postcodes may be higher.
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Super Plush Shaggy Rug Exceptions
- These are heavier than standard rugs. Factory-sealed dimensions are guides — quote your actual wrapped size to avoid surcharges.
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Asiatic Plush & Montana Shaggy
- 70×140 — Packaged: L080×W22×H22cm — 8kg
- 120×170 — Packaged: L130×W26×H26cm — 15kg
- 140×200 — Packaged: L150×W28×H28cm — 21kg
- 160×230 — Packaged: L170×W32×H32cm — 27kg
- 200×300 — Packaged: L210×W41×H41cm — 44kg
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Barnaby Shaggy
- 120×170 — Packaged: L130×W26×H26cm — 15kg
- 160×230 — Packaged: L170×W32×H32cm — 27kg
- 200×290 — Packaged: L210×W41×H41cm — 40kg
- Important: For 200×290 in Asiatic Plush, Barnaby, and Montana, typical packaged size is ~L210×W41cm and >40kg — return cost ~£104.
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Return Cost Transparency & Courier Surcharges
- We list return guidance on product pages, emails, Help Centre, chatbot, returns portal, homepage and terms.
- Surcharges usually happen when:
- Incorrect dimensions/weight are quoted, or
- The wrong courier is used for large rugs (use DHL via Transglobal Express).
- Please double-check your quoted measurements before booking.
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Handmade / Jute / Sisal Disclaimer
- Natural variations (“Abrash”), shedding, and minor irregularities are normal and part of the charm.
- See our Help Centre disclaimers for full details.
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Product Colour & Design Disclaimer
- We provide an industry-leading breakdown of colours, specs, materials, pile height/weight, texture, pile type and backing.
- We also showcase more in-situ UGC and offer an AR Rug Visualiser.
- Colour can vary by screen, lighting and dye batch; images are manufacturer-supplied and used across UK retailers.
- Exact colour-matching needed? Consider viewing in-store first.
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Defective Product Claims
- Report immediately with clear photos via the portal.
- Manufacturer may collect for inspection; if confirmed faulty, we’ll send a replacement. If not, the rug is returned to you.
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Exchanges
- Start in the Return Portal and choose Exchange.
- We dispatch the replacement after the original is received (or reorder now and refund the original later).
- Return shipping fees for exchanges follow the same guidance as returns.
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Rug Dimensions
- Measure before ordering. Larger rugs can be more expensive to return.
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Packaging, Creases & Flattening
- Temporary folds/creases from rolling are normal and relax with time/use.
- Speed it up by reverse-rolling and warming the backing in a warm room.
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Need Help?
- Initiate Support
- We respond within 3 business hours.
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Price Match Promise
- Rug Love proudly introduces the Original “Price Match Promise” in the rug industry!
- You won’t get it cheaper. Full stop.
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How Our Price Matching Works
- There’s no need to contact us — price matching is automated.
- Enter your details on any product page and we’ll take care of the rest.
- We’re one of the best-value online rug retailers; if you spot a lower price, submit a request on the product page.
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Price Matching Terms
- We match any product price from UK online or physical rug retailers — including discount codes.
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Before You Buy: How to Request a Price Match
- Submit a request on any product page; or email the competitor link to hello@ruglove.co.uk.
- Let our team know the product and the price you’d like us to match — we’ll handle the rest.
- Good news: we also offer price matches up to 14 days after purchase.
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Already Purchased? Claim a Price Match
- If you find the same item cheaper within 14 days of buying from us, we’ll refund the difference.
- Email the link plus your order number to hello@ruglove.co.uk and we’ll process the refund of the difference.
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Price Promise Terms & Conditions
- We match prices from other UK rug retailers, including offer-code discounts.
- The competing price must be offered under identical terms; we must be able to verify price and stock status.
- The product must have the same model number and be in brand-new condition.
- Both retailers must have the item in stock and available for delivery (not pre-order).
- We do not match trade-only, membership-only, or marketplace sellers (e.g., Amazon, eBay, Etsy, Costco membership, Wayfair).
- We don’t match retailers that are no longer trading (we advise against ordering from them).
- The Price Match Promise is at our discretion; if a match would result in a loss, we may decline.
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Need Help?
- Initiate Support
- We respond within 3 business hours.
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Rug Visualiser: See Rugs in Your Space
- In 2021, Rug Love unveiled the UK’s first Augmented Reality Rug Visualiser.
- Our interactive tool lets you see rugs in your own room before buying — no more guessing.
- We’re the first UK rug store to offer 3D product image visualisation for every rug.
- Combining AR and 3D technology, our immersive tool helps you choose your perfect rug with confidence.
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Important Accuracy Notice
- The Rug Visualiser is intended as a reference tool only.
- While we strive for precision, colours and scale may vary slightly from real-life proportions.
- Lighting, device screens, and floor textures can influence how the rug appears in your space.
- We provide this feature to enhance your decision-making — it should not be considered a technical measurement tool.
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How to Use the Rug Visualiser
- Upload a photo of your room or use your phone’s live camera view.
- Select your desired rug to preview instantly within your space.
- Resize, rotate, and reposition to visualise fit and aesthetic.
- Use natural lighting when possible for the most accurate colour representation.
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Need Help?
- Initiate Support
- We respond within 3 business hours.
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SUPPORT
- We are the first rug store to incorporate AI-assisted support, capable of delivering immediate responses including complex ones.
- This ensures you receive the information you need swiftly, without the wait typically associated with traditional customer service.
- If you can't find what you're looking for, our dedicated customer support is here to help.
- We promise to address all enquiries within 3 business hours.
- Simply initiate support and get instant answers via the button below.
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