Transform your home with the Laurence Llewelyn-Bowen Tropicana Pearl Grey/Silver Grey Rug, a stunning statement of modern floral design infused with metallic sophistication. Crafted in Turkey using metallic-look polyester yarns, this luxurious rug showcases a smooth, soft-touch surface and a low-profile short pile (0.8 cm), making it both elegant and practical. The textured finish adds visual depth and a gentle shimmer that beautifully reflects light, while the intricate pattern introduces a sense of refined opulence.
The colours and shades present in this rug include:
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Pearl Grey – The main background colour, providing a soft and sophisticated foundation that enhances the design’s metallic sheen.
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Silver Grey – Appearing within the border and subtle accent areas, lending a cool, luminous effect that catches the light.
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Soft Blush Pink – Delicate highlights interwoven through the floral pattern, bringing warmth and a romantic undertone.
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Muted Terracotta – Subtle ornamental detailing that introduces earthy contrast and depth.
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Golden Ochre – Warm botanical elements that add richness and dimension, balancing the cooler tones.
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Navy Blue – Fine contrast details for definition and visual structure within the design.
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Ivory – Used throughout the intricate linework to create clarity and enhance the ornate pattern.
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Taupe – Gentle undertones that unify the palette, grounding the lighter and metallic shades with soft neutrality.
The Essence of Laurence Llewelyn-Bowen Design
Laurence Llewelyn-Bowen, a master of maximalist design, brings his unmistakable artistic flair to this exquisite rug collection available at Rug Love. More than just a floor covering, each rug in the range is a statement of opulence, creativity, and individuality — designed to transform interiors with texture, colour, and expressive pattern.
Maximalism celebrates abundance and self-expression. Where minimalism focuses on restraint and simplicity, maximalism embraces bold design, intricate detail, and rich layering. This philosophy allows each piece to reflect personality and grandeur, combining traditional artistry with modern sensibilities.
Design Inspiration and Detailing
One of the defining features of the Laurence Llewelyn-Bowen collection is its reinterpretation of traditional damask motifs — historic patterns dating back to the Middle Ages, originally woven into luxurious silk fabrics. Once symbols of wealth and refinement, damask designs remain synonymous with elegance today.
In this collection, these classic motifs are reimagined through a contemporary lens — metallic yarns, modern colour palettes, and a refined textured finish create a perfect blend of heritage and modernity.
Design Highlights:
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Pattern: Ornate floral and damask-inspired motifs brought to life with contemporary styling.
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Colour Palette: A sophisticated mix of rich greys, soft blush tones, warm ochres, and subtle metallics for timeless appeal.
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Texture: A textured low-profile pile combining visual layering with a tactile, soft-touch finish.
About the Collection
Elevate your interiors with the Laurence Llewelyn-Bowen Rug Collection — a celebration of artistry and glamour. Each piece is designed for those who appreciate maximalist design, where every detail tells a story.
These rugs are visually striking yet incredibly tactile, offering a smooth, soft-touch surface that feels as luxurious as it looks. Available in a variety of colourways, from rich jewel tones to soft neutral shades, the Tropicana range adapts effortlessly to both traditional and contemporary interiors.
About Laurence Llewelyn-Bowen
Laurence Llewelyn-Bowen is a celebrated British interior designer renowned for his flamboyant and maximalist aesthetic. Known for his bold approach to pattern, texture, and colour, his designs exude confidence and creativity. Through his acclaimed television work and design projects, Laurence has become an influential voice in the world of interiors — championing spaces that are personal, expressive, and unapologetically beautiful.
Why Choose the Tropicana Rug
The Tropicana range captures Laurence Llewelyn-Bowen’s artistic vision through modern floral patterns, metallic shimmer, and expertly woven polyester fibres. Combining luxury and practicality, these rugs offer:
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Durability – Machine-made in Turkey for precision and resilience.
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Softness – A silky smooth surface with a comfortable feel underfoot.
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Texture – A low-profile, 0.8 cm pile height for a refined and versatile finish.
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Aesthetic Appeal – Perfect for creating elegant, statement interiors that balance glamour and comfort.
The Laurence Llewelyn-Bowen Tropicana Pearl/Grey Rug embodies the perfect balance between modern design and timeless grandeur. The metallic shimmer, low-profile textured pile, and intricate botanical motifs create a harmonious blend of Pearl Grey, Silver, Blush Pink, and Golden Ochre tones that illuminate any space. With its elegant sheen, tactile softness, and impeccable craftsmanship, this rug brings a sense of modern opulence and expressive style to your home — a true reflection of Laurence Llewelyn-Bowen’s celebrated approach to interior design.
🧵 Cut Pile Rug Characteristics
Every rug has a pile direction — the direction in which the fibres run. With a cut pile rug with a shimmer, light reflects off the fibres differently, which can make the rug appear lighter or darker depending on where you are standing. You can see this by looking at the rug from one end of the room, then walking to the other end and looking back — it may appear darker in one direction and lighter in the other. This is not a manufacturing fault but a natural characteristic of cut pile rugs. It’s worth keeping in mind when deciding where to place the rug, especially if the appearance of it being lighter or darker from one side might matter in your space. This effect is in ranges such as Aurora, Craft, and Apollo.
| Style | Modern |
| Pattern | Floral |
| Colour | Pearl Grey/Silver Grey |
| Collection | Laurence Llewelyn-Bowen |
| Pile Height | 0.8 cm |
| Pile Weight | 1.1 KG m2 |
| Material | Polyester |
| Construction | Machine Made |
| Origin | Turkey |
| Features | Smooth Pile, Metallic Yarn, Soft-Touch, Textured Pile |
Delivery Information
- Always Free Delivery – No Minimum Spend
- Transparent pricing: what you see is what you pay – no surprises at checkout.
Dispatch Time
- In-stock orders are dispatched within 1–2 business days (Mon–Fri), excluding public holidays.
- The quoted time frame refers to dispatch, not delivery.
- Couriers do not operate on weekends.
- If your order hasn’t shipped within this timeframe, first check if it’s a pre-order.
Shipping Locations
- We ship exclusively to Mainland UK and the Scottish Highlands.
- No deliveries to Ireland, Northern Ireland, the Scottish Islands, Channel Islands, or Isle of Man.
- This decision was made due to:
- Items often being declined at export hubs
- Extended delivery delays
- Missing parcels causing customer dissatisfaction
- High costs managing large item returns and faults
- Customers unaware of customs and duty taxes
Courier Delivery Times
- Deliveries take place Monday–Friday, 8 am–6 pm.
- Exact delivery times cannot be guaranteed.
- On delivery day, couriers usually provide a 1–2 hour window.
- If undelivered, your parcel is automatically rescheduled for the next business day.
Mis-Delivery
- If marked “delivered” but not received, it’s usually a simple oversight.
- Check common locations:
- Garden, porch, garage, safe place, or behind gates
- With family members or neighbours
- Under instruction left by someone else in your household
- Drivers may leave items safely without signatures.
- Check tracking for names such as “Signed by Smith” or delivery notes left in your post box.
- Verify the delivery address entered at checkout — we ship exactly as provided.
- If still missing, contact support via the chat below. We respond within 3 business hours and can open a courier investigation using GPS, photo, and signature data.
Rescheduled Deliveries
- If your item isn’t delivered on the scheduled day, no action is needed.
- The courier will automatically re-attempt delivery the next business day.
Signature Requirement
- Ensure someone is available to sign for delivery.
- The courier provides a 2-hour window.
- For large DX Freight items (tracking codes starting with “L”), the driver will usually call ahead.
Pre-Orders
- Pre-order due dates are updated hourly on our website.
- You may cancel via your order confirmation page for an instant refund.
- All UK rug retailers share the same supplier network — no store will receive stock earlier.
- Estimated arrival dates may change due to external factors.
Need Help?
- Initiate Support
- We respond within 3 business hours.
Pre-Order Information
- Pre-order allows you to reserve upcoming stock before it arrives.
- Expected delivery dates are visible on each product page and updated hourly.
- Once back in stock, your order dispatches automatically – no need to contact us.
Pre-Order Process
- Monitor expected delivery dates on our site before and after purchase – updated hourly.
- Our quoted timeframe refers to dispatch after stock arrival.
- Once restocked, your rug ships automatically using our standard service.
Due Dates Apply Universally
- All pre-orders share the same updated due date, regardless of order placement time.
- If a due date changes, it applies to all customers waiting for that rug.
Shipping Delays
- External events, such as the Red Sea crisis, may extend shipping routes and cause delays.
- We update expected arrival times as soon as suppliers notify us of any changes.
Live Pre-Order Dates
- We were the first UK rug retailer to offer live, hourly-updated pre-order due dates.
- All UK rug stores source from the same suppliers – no retailer receives stock sooner.
- Our goal is to provide transparency and manage expectations accurately.
Deposit Option
- You can secure a rug with only a 20% deposit.
- The balance is payable once stock arrives, via any accepted payment method (Klarna, Clearpay, Laybuy, PayPal, etc.).
- The 20% deposit locks in today’s price, even if prices rise later.
Estimated Arrival Dates
- Arrival dates can fluctuate due to supplier or shipping delays.
- We refresh data hourly with the latest supplier information.
- Dates shown reflect when stock is due to arrive with us, not home delivery date.
Cancel Your Pre-Order
- You can cancel anytime directly via your order confirmation page.
- Cancellations trigger an instant full refund.
Fluctuating Dates
- Pre-order dates may change several times before arrival.
- We always display the most recent supplier-confirmed date.
- If changing dates are frustrating, you may prefer to wait until stock is available.
Delays & Compensation
- We do not offer financial compensation for delays.
- All UK retailers depend on the same supply chain and arrival times.
- If waiting is inconvenient, cancelling for a full refund is always available.
Need Help?
- Initiate Support
- We respond within 3 business hours.
Returns Information
- Use our Simple Automated Return Portal to return or exchange your rug — no need to contact us.
- We’re proud to be the first rug store to offer an automated returns process, making your experience simple and seamless.
14 Days To Decide
- Change your mind? Return within 14 days for a full refund — no reason required.
- Product pages include detailed descriptions and images; if it’s not right, you can still return it within the window.
Return Portal
- All returns must be submitted via our designated platform to qualify for a refund.
- Portal and policy links appear in every email from us.
- Start here: Return Portal and upload images where relevant.
Defective Claims
- Select “manufacturing fault” in the portal and upload clear images plus relevant details.
- Tell us your preferred outcome: replacement, refund, or discount.
- Manufacturer collection/inspection may be required; we coordinate everything directly with them.
Why Our Process Is Simple
- We provide comprehensive guidance (dimensions, weights, couriers, packaging) — not just an address.
- Clear steps reduce hassle and speed up processing.
Return Terms
- We are an online-only retailer; in-person returns are not accepted — use a courier.
- After we receive your rug, we’ll inspect it and send two emails: receipt acknowledgement and refund confirmation.
- Please allow up to 48 hours post-receipt for processing.
Refund Process
- Refunds go back to your original payment method.
- Typical bank times: 3–5 business days. For Klarna/ClearPay/Laybuy, check your account with them.
Return Costs (Guidance)
- Small Rugs & Runners (≤120cm): ~£5.72
- Small Rugs (≤125cm): ~£10.67
- Most Large Rugs (160–199cm length): ~£22.80
- Extra Large (200×290), Super Plush, Oversized 240cm+: ~£38.68–£44.72
- Figures are guidance and can vary. Remote/Highlands postcodes may be higher.
Super Plush Shaggy Rug Exceptions
- These are heavier than standard rugs. Factory-sealed dimensions are guides — quote your actual wrapped size to avoid surcharges.
Asiatic Plush & Montana Shaggy
- 70×140 — Packaged: L080×W22×H22cm — 8kg
- 120×170 — Packaged: L130×W26×H26cm — 15kg
- 140×200 — Packaged: L150×W28×H28cm — 21kg
- 160×230 — Packaged: L170×W32×H32cm — 27kg
- 200×300 — Packaged: L210×W41×H41cm — 44kg
Barnaby Shaggy
- 120×170 — Packaged: L130×W26×H26cm — 15kg
- 160×230 — Packaged: L170×W32×H32cm — 27kg
- 200×290 — Packaged: L210×W41×H41cm — 40kg
- Important: For 200×290 in Asiatic Plush, Barnaby, and Montana, typical packaged size is ~L210×W41cm and >40kg — return cost ~£104.
Return Cost Transparency & Courier Surcharges
- We list return guidance on product pages, emails, Help Centre, chatbot, returns portal, homepage and terms.
- Surcharges usually happen when:
- Incorrect dimensions/weight are quoted, or
- The wrong courier is used for large rugs (use DHL via Transglobal Express).
- Please double-check your quoted measurements before booking.
Handmade / Jute / Sisal Disclaimer
- Natural variations (“Abrash”), shedding, and minor irregularities are normal and part of the charm.
- See our Help Centre disclaimers for full details.
Product Colour & Design Disclaimer
- We provide an industry-leading breakdown of colours, specs, materials, pile height/weight, texture, pile type and backing.
- We also showcase more in-situ UGC and offer an AR Rug Visualiser.
- Colour can vary by screen, lighting and dye batch; images are manufacturer-supplied and used across UK retailers.
- Exact colour-matching needed? Consider viewing in-store first.
Defective Product Claims
- Report immediately with clear photos via the portal.
- Manufacturer may collect for inspection; if confirmed faulty, we’ll send a replacement. If not, the rug is returned to you.
Exchanges
- Start in the Return Portal and choose Exchange.
- We dispatch the replacement after the original is received (or reorder now and refund the original later).
- Return shipping fees for exchanges follow the same guidance as returns.
Rug Dimensions
- Measure before ordering. Larger rugs can be more expensive to return.
Packaging, Creases & Flattening
- Temporary folds/creases from rolling are normal and relax with time/use.
- Speed it up by reverse-rolling and warming the backing in a warm room.
Need Help?
- Initiate Support
- We respond within 3 business hours.
Price Match Promise
- Rug Love proudly introduces the Original “Price Match Promise” in the rug industry!
- You won’t get it cheaper. Full stop.
How Our Price Matching Works
- There’s no need to contact us — price matching is automated.
- Enter your details on any product page and we’ll take care of the rest.
- We’re one of the best-value online rug retailers; if you spot a lower price, submit a request on the product page.
Price Matching Terms
- We match any product price from UK online or physical rug retailers — including discount codes.
Before You Buy: How to Request a Price Match
- Submit a request on any product page; or email the competitor link to hello@ruglove.co.uk.
- Let our team know the product and the price you’d like us to match — we’ll handle the rest.
- Good news: we also offer price matches up to 14 days after purchase.
Already Purchased? Claim a Price Match
- If you find the same item cheaper within 14 days of buying from us, we’ll refund the difference.
- Email the link plus your order number to hello@ruglove.co.uk and we’ll process the refund of the difference.
Price Promise Terms & Conditions
- We match prices from other UK rug retailers, including offer-code discounts.
- The competing price must be offered under identical terms; we must be able to verify price and stock status.
- The product must have the same model number and be in brand-new condition.
- Both retailers must have the item in stock and available for delivery (not pre-order).
- We do not match trade-only, membership-only, or marketplace sellers (e.g., Amazon, eBay, Etsy, Costco membership, Wayfair).
- We don’t match retailers that are no longer trading (we advise against ordering from them).
- The Price Match Promise is at our discretion; if a match would result in a loss, we may decline.
Need Help?
- Initiate Support
- We respond within 3 business hours.
Rug Visualiser: See Rugs in Your Space
- In 2021, Rug Love unveiled the UK’s first Augmented Reality Rug Visualiser.
- Our interactive tool lets you see rugs in your own room before buying — no more guessing.
- We’re the first UK rug store to offer 3D product image visualisation for every rug.
- Combining AR and 3D technology, our immersive tool helps you choose your perfect rug with confidence.
Important Accuracy Notice
- The Rug Visualiser is intended as a reference tool only.
- While we strive for precision, colours and scale may vary slightly from real-life proportions.
- Lighting, device screens, and floor textures can influence how the rug appears in your space.
- We provide this feature to enhance your decision-making — it should not be considered a technical measurement tool.
How to Use the Rug Visualiser
- Upload a photo of your room or use your phone’s live camera view.
- Select your desired rug to preview instantly within your space.
- Resize, rotate, and reposition to visualise fit and aesthetic.
- Use natural lighting when possible for the most accurate colour representation.
Need Help?
- Initiate Support
- We respond within 3 business hours.
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- We are the first rug store to incorporate AI-assisted support, capable of delivering immediate responses including complex ones.
- This ensures you receive the information you need swiftly, without the wait typically associated with traditional customer service.
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